WhatsApp Business is that app that allows you to use WhatsApp for your business, assure that there’s great communication between your workers and your customers, and it’s a great way to grow your business. If you have two phone numbers, a business one and a personal one, you can have both apps – WhatsApp Business and WhatsApp Messenger – installed on your phone, and you will just register with different numbers.
WhatsApp Business has some more features, besides the ones we know from WhatsApp
You get a business profile. You can create your own profile in order to help customers find the info they need, such as your location, your official website, or your contact info. Also, you get business messaging tools. You can use Away messages, which will let your customers know that you’re away, and you cannot answer now.
You get fixed number support and landline support. You can use WhatsApp Business with a landline or a fixed phone number. Your customers can reach you at that number. When the verification process happens, select “Call me,” and you will receive the code in a phone call. You can use both without any trouble. You just need to make sure that you have two different numbers.
You can also use it on the WhatsApp web. Talk to your customers directly from your browser.
WhatsApp Business has all the features we know from WhatsApp Messenger, plus others, which are adapted to the whole business idea. You can send files, videos, and photos, make phone calls or send international messages. There are also groups and offline messaging. Keep in mind that the app uses your internet network, so there are no additional fees.
But when you’re not using the Wi-fi, data charges may apply. Make sure you contact your provider for more details on this matter.
What’s new in WhatsApp Business 2.19.128?
The latest WhatsApp Business 2.19.128 update rolled out with some improvements and bug fixes. The new version of the app is already available on the Google Play Store.